Exhibitor FAQ

Welcome to INTERPHEX 2021

Below, you'll find answers to Frequently Asked Questions.

What are the event date and times?

April 20 – 22, 2021

  • Exhibit Hall Hours

    Tuesday, April 20
    10:00am - 5:00pm

    Wednesday, April 21
    10:00am - 5:00pm

    Thursday, April 22
    10:00am - 1:00pm

  • Technical Conference Hours

    Tuesday, April 20
    10:30am - 5:00pm

    Wednesday, April 21
    10:00am - 5:00pm

    Thursday, April 22
    10:00am - 11:45am

What is the address of the Javits Center?

655 W 34th Street
New York, NY 10001

Is Shipping and Material Handling the same thing?

No. Shipping and Material Handling are not the same thing. Shipping is the transportation of your items from your location to the convention center. You are responsible for hiring a transportation company for shipping your materials. Material Handling is the action of receiving your shipment at the convention center and bringing it to your booth space. Freeman is INTERPHEX’s official contractor and will facilitate your material handling. There is a cost associated with this—called "drayage" and you will receive a drayage bill from Freeman in your booth.

How can I lower my Freeman costs?

Freeman is the official INTERPHEX contractor and they do offer discounts for exhibitor orders placed on their website. Visit the Exhibitor Manual 2020 Coming Soon. You can create an account with Freeman at: www.freemanco.com

How much does Electricity cost?

Electricity can be ordered through the Javits Center and there are different levels of electricity offered to fit your needs. Access the electricity order form in the Exhibitor Manual 2020 Coming Soon.

Where do I order items I need for INTERPHEX?

Inside the Exhibitor Manual, you will find a Checklist 2020 Coming Soon, which will provide all of the important due dates.

How can I anticipate my Drayage costs?

Drayage is calculated based on the weight of your items and how they are shipped. Login to your Freeman account to access the Freeman Calculator and estimate your costs.

I cannot access the Exhibitor Dashboard, what should I do?

If you need help accessing your Exhibitor Dashboard, please contact Customer Service at 877-232-8845 or 203-840-5646 or email dashboardsupport@reedexpo.com. If you have additional questions, contact your Customer Success Manager.

Does registering as an Admin on the Exhibitor Dashboard automatically register me for an exhibitor badge?

No. Registering as an admin on the Exhibitor Dashboard will only give that person access to the dashboard. You will have to register separately for badges. Exhibitor badge registration is now available in the Exhibitor Dashboard 2020 Coming Soon.

What are the move-in hours?

The Exhibitor Move-In hours are coming soon.

Will my crates be in my booth when I get there?

This is based on the floorplan. Typically all exhibitors’ crates are returned within 8-hours of show end.

What if I don’t ship my boxes to the Show? Can I hand carry my boxes?

Yes. If these boxes are light enough for a single person to carry into the convention center, you are permitted to carry.

Is WiFi available on the INTERPHEX show floor?

There will be Wi-Fi- available throughout the show Floor for light use. The Wi-Fi does not replace a hardline internet connection. If you need more support, make sure to order a hardline internet connection for your booth. Access the Telephone/Internet order form in the Exhibitor Manual.

How can I request a no cost Technical Conference and Exhibit Hall Badge for my customers?

INTERPHEX is excited to offer exhibitors FREE Customer Invitations 2020 Coming Soon —personalized eVites and web banners to feature your webpage, market your presence at INTERPHEX and provide free registration to your customers, at no extra charge to you!

Is there a dress code for the event?

There is no dress code for the event. But as a trade show where business is conducted, attendees and exhibitors maintain professional or business casual attire.

Exhibitor Alerts

COVID-19 Warning

An inherent risk of exposure to COVID-19 exists in any public place where people are present. According to the Centers for Disease Control and Prevention, senior citizens and those with underlying medical conditions are especially vulnerable. You must follow all posted instructions while attending the Event.
By participating in the Event you voluntarily assume all risks related to exposure to COVID-19.


Reed Exhibitions and INTERPHEX do NOT support the Fair Guide — it is NOT affiliated with Reed Exhibitions or INTERPHEX. Please be aware that you may receive solicitations for the Fair Guide from Construct Data, its publisher, which use the name of INTERPHEX – do not be fooled. Construct Data currently operates out of Slovakia (it has previously operated out of Austria and Germany).


Reed Exhibitions and INTERPHEX also do NOT support the Expo-Guide — it is NOT affiliated with Reed Exhibitions or INTERPHEX. Please be aware that you may receive solicitations for the Expo-Guide from Commercial Online Manuals, its publisher, which use the name of INTERPHEX – again, do not be fooled. The Expo-Guide currently operates out of Mexico.

For further warnings on the Fair Guide and the Expo-Guide, please check out www.stopecg.org (the website was set up originally to deal with the European City Guides, but it now addresses the Fair Guide and Expo-Guide as well as several other similar matters).

And please remember – the only directories and guides affiliated with Reed Exhibitions are those published by Reed Exhibitions, including the official show directories. If you have any doubts about a directory/guide solicitation using the INTERPHEX name (for example, if the solicitation requires payment made to an address in a foreign country), please contact an INTERPHEX 2020 salesperson ASAP.