Exhibitor FAQ

Welcome to INTERPHEX 2019.

Below, you'll find answers to Frequently Asked Questions.

Exhibitor Success Checklist

What are the event date and times?

April 2-4, 2019

What are the registration hours?

Coming Soon

What is the address of the Javits Center?

655 W 34th Street

New York, NY 10001

Is Shipping and Material Handling the same thing?

No. Shipping and Material Handling are not the same thing. Shipping is the transportation of your items from your location to the convention center. You are responsible for hiring a transportation company for shipping your materials. Material Handling is the action of receiving your shipment at the convention center and bringing it to your booth space. Freeman is INTERPHEX’s official contractor and will facilitate your material handling. There is a cost associated with this—called "drayage" and you will receive a drayage bill from Freeman in your booth.

How can I lower my Freeman costs?

Freeman is the official INTERPHEX contractor and they do offer discounts for exhibitor orders placed on their website. Visit the Exhibitor Manual. You can create an account with Freeman at: www.freemanco.com

How much does Electricity cost?

Electricity can be ordered through the Javits Center and there are different levels of electricity offered to fit your needs. Access the electricity order form in the Exhibitor Manual.

Where do I order items I need for INTERPHEX?

Inside the Exhibitor Manual, you will find a Checklist, which will provide all of the important due dates.

How can I anticipate my Drayage costs?

Drayage is calculated based on the weight of your items and how they are shipped. Login to your Freeman account to access the Freeman Calculator and estimate your costs.

I cannot access the Exhibitor Dashboard, what should I do?

If you need help accessing your Exhibitor Dashboard, please contact Customer Service at 877-232-8845 or 203-840-5646 or email Dashboardsupport@reedexpo.com. If you have additional questions, contact your Customer Success Manager.

Does registering as an Admin on the Exhibitor Dashboard automatically register me for an exhibitor badge?

No. Registering as an admin on the Exhibitor Dashboard will only give that person access to the dashboard. You will have to register separately for badges. Exhibitor badge registration is now available in the Exhibitor Dashboard.

What are the move-in hours?

Exhibitor Move In

For more information and helpful hints on pre-show procedures and move-in, please go to Pre-Show FAQ.

Friday March 29, 2019 6:00 AM - 5:00 PM - Targeted

Saturday March 30, 2019 8:00 AM - 5:00 PM - Targeted

Sunday March 31, 2019 8:00 AM - 2:00 PM

Monday April 01, 2019 8:00 AM - 5:00 PM


Exhibitor Move Out

Thursday April 04, 2019 3:00 PM - 9:00 PM

Friday April 05, 2019 8:00 AM - 4:00 PM

We will return empty containers by the time aisle carpet is removed.

Will my crates be in my booth when I get there?

This is based on the floorplan. Typically all exhibitors’ crates are returned within 8-hours of show end.

What if I don’t ship my boxes to the Show? Can I hand carry my boxes?

Yes. If these boxes are light enough for a single person to carry into the convention center, you are permitted to carry.

Is WiFi available on the INTERPHEX show floor?

There will be Wi-Fi- available throughout the show Floor for light use. The Wi-Fi does not replace a hardline internet connection. If you need more support, make sure to order a hardline internet connection for your booth. Access the Telephone/Internet order form in the Exhibitor Manual.

How can I request a no cost Technical Conference and Exhibit Hall Badge for my customers?

INTERPHEX is excited to offer exhibitors FREE Customer Invitations—personalized eVites and web banners to feature your webpage, market your presence at INTERPHEX and provide free registration to your customers, at no extra charge to you!

Is there a dress code for the event?

There is no dress code for the event. But as a trade show where business is conducted, attendees and exhibitors maintain professional or business casual attire.

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